Retainer Service

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MARS (Management And Retainer Support) is Unilytics’ retainer service for providing ongoing services and technical assistance. MARS offers expert consulting for ad hoc problem solving and near-immediate help for reporting, configuration, and strategic issues. Requests may be related to data management, visualization, or digital analytics.

The MARS program includes a ticketing system to log requests, a guaranteed 2-hour response time, and a dedicated primary contact person. Priority assistance is given to clients with MARS contracts.

Data Management and Data Visualization requests can include: Digital Analytics requests can include:
Data visualization and Tableau dashboard creation Technical support and trouble-shooting
Dashboard design best practices Google Analytics training
Dashboard trouble-shooting KPI Analysis and creation
Tableau training Campaign and video tracking
Tableau Server installation and configuration System audit and project plan
DBA and data modeling Report interpretation
API coding A/B and multi-variant testing
ETL (Extract, Transform, Load), data modeling and governance Cross-channel integration services
 Data warehouse design and creation Digital analytics governance
 KPI analysis and creation

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