Tagged: key-performance-indicators 

Peder 12:09 pm on Sep 3, 2015 Permalink | Reply
Tags: create kpis, key performance indicators, , monitor kpis, performance measurement, track progress   

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Don’t fall into the trap of picking your KPIs because they are the ones used by others or on someone’s Top 10 KPI list. KPIs need to be consistent with your particular needs and always driven by your unique business goals. Claiming that the top 10 KPIs would be the same for everyone, is like saying “these are the top 10 winning lottery numbers”. They will always be different. (More…)

Peder 3:05 pm on May 1, 2015 Permalink | Reply
Tags: key performance indicators, , kris,   

When companies decide to track performance, they invariably begin by measuring results. That’s the wrong approach. Results only tell you what happened, not why. You can choose to measure either the results of your work or the actions that cause the results. KPIs (Key Performance Indicators) should be reserved for tracking things that directly relate to specific actions or activities, not the final result. Revenue, profit and number of customers should not be used as KPIs. They are the result of many activities, so don’t identify particular actions to take.

Sometimes, it’s a matter of perspective. goalThe General Manager for a hockey club is interested in results which are measured in wins.The coach needs to make it happen and does that by doing the little things right. Players may be asked to back check more or block more shots, pass more, shoot more. All of these individual actions can be tracked and measured, and if they improve, a better result is likely to follow. rinkIt’s not guaranteed, but it’s better to focus on the activities rather than the end result. Wins are the KRIs (Key Results Indicators) and the actions are tracked with suitable KPIs. If you are meeting your KPIs, the wins will take care of themselves. (More…)

Peder 1:04 pm on Apr 13, 2015 Permalink | Reply
Tags: key metrics, key performance indicators, ,   

This paper explores how to establish proper Key Performance Indicators (KPIs) and the relationship those numbers must have with corporate goals. Implement these ideas for better business insights and performance measurement.

Peder 7:07 pm on Jul 8, 2014 Permalink | Reply
Tags: key performance indicators,   
Update: March 16, 2015

New! See KPI Karta – the best system to identify, define and track KPIs against corporate goals. Make better decisions, faster and easier.

Tracking business success is difficult. And most businesses make the mistake of measuring what has already happened instead of what influences those results. Setting personal, departmental or corporate goals is fundamental to most people, but measuring how we perform against those values is not enough. Just measuring high level results such as revenue or number of customers is a mistake because it doesn’Cause and Effect imaget answer how we got there and what should be done next.

Instead, we need to evaluate the Events that Caused those results. Certainly, we can conclude that if Revenue increased to meet our goal, we succeeded, but we don’t know what we did that caused it.

It’s much more effective to measure the actions your customers or prospects take than the end result. These actions include conversions of website visitors to paying customers and how well we are doing to influence that conversion. (More…)

Karen 1:06 pm on Jun 24, 2014 Permalink | Reply
Tags: , , , , key performance indicators,   

The new “gold” of the information age, data is arguably the most important natural resource of this century, and organizations Big-data-small-business-300x298of all sizes are challenged to optimize data to drive business. Business instincts and intuition are being augmented and increasingly replaced by data analysis as the drivers of success. Small – midsize businesses will never gain the edge they need without accessing and analyzing “Big Data”.

But What the Heck is “Big Data”?

The term “Big Data” may suggest it is exclusively applicable to enormous organizations and sound somewhat overwhelming. However, make no mistake; you don’t need to be a big organization to leverage the power of “Big Data”. Whether your revenues are $1 million or $100 billion, knowing how to manage and analyze data is unequivocally critical to success. (More…)

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